The Commercial Sales Executive is responsible for promoting and selling Tyco services and technology within an assigned territory, leveraging relationships, closing new business for Tyco and ensuring customer retention. This person is the Tyco "brand steward", charged with telling the Tyco story and clearly demonstrating that Tyco is the leading electronic security provider. The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing and discontinued Tyco Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services.
Duties and Responsibilities:
Adhere to current Tyco policies, procedures, products, programs and services.
Create new market share by selling Tyco products and services to new local commercial customers.
Sell additional products and services to existing accounts that continue to present new sales opportunities. Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations.
Renew existing customer agreements.
Responsible for resale opportunities within an assigned territory
Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
Utilize approved marketing materials to include the Commercial Model Sales Call process to present sales presentation and proposal to prospects, assuring the customer understands our value proposition, positive features, benefits and advantages of our products and services over those of the competition. This includes the use of the Tyco "We Care" form in all customer appointments.
Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
Follow up with prospects.
Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
Obtain referrals and work with Centers of Excellence.
Process work order and complete all paperwork in accordance with approved and standardized procedures.
Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
College degree preferred.
High school degree or equivalent required.
Minimum of 2 years experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.
Must be bilingual (English and French)
Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Tyco organizations
Drive for Results
Builds Effective Teams
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Tyco Integrated Fire & Security Canada, Inc offers a highly competitive compensation and benefits plan including medical, dental, prescription coverage, basic life insurance, defined contribution pension plan, ongoing training, tuition reimbursement and more. And because we're part of Tyco International, we can prepare you for a career on a global scale.
Career Level: Experienced
Years of Relevant Experience: 2 Years
Industry: Security and Surveillance
Job Function: Sales and Business Development