The Business Systems Analyst is familiar with a wide variety of business concepts, practices, and procedures as they relate to IT. The Business Systems Analyst will use his/her knowledge of business objectives, processes, products, technology and quality concepts to:
Partner with business and technology areas to ensure the delivery of quality solutions meet the needs of the business
Plan and manage the business requirement's effort required on projects to support business needs. This includes change management of business requirements and estimating the business requirement's effort
Gather, document, examine and manage business requirements on projects by following the current company's methodology. This involves managing/facilitating business requirements sessions, conducting interviews and maintaining or creating documentation
Creates business models to support requirements language
Perform risk assessments and business requirements validation
Ensure potential issues are tracked and escalated in a timely manner
Take ownership of support/project issues and engage the appropriate resources to reach solution
Acts as a liaison between the IT project team and Business to ensure proper planning and execution of requirements activities.
Fosters and maintains effective relationships with Business Units and Systems group
Understands the overall vision and can also address or respond to specific requirements details
Reviews and provides recommendations on major projects and system enhancements to the decision makers.
Collaborates with other IT disciplines to ensure continuity between requirements, design, and testing.
Reviews and provide feedback to technical and test documentation
Requires a University degree or equivalent experience
Requires 2 to 5 years of progressive experience as a Business Analyst
Requires exposure to small to medium, IT projects with medium complexity
Requires strong communication skills, both verbal and written, organizational skills, interpersonal skills and requirements planning and management skills.
Demonstrated aptitude towards problem identification, resolution and comprehension and interpretation of technical procedures
Requires strong analytical skills
Requires comfort with data requirements and related data activities
Requires strong Interpersonal / relationship building skills with technical and business personnel
Requires two to five years of varying requirements gathering techniques and exposure to standard methodologies (UML/ Use cases)
Requires experience with various documentation tools i.e. Visio, SnagIt, etc.
Note/ Unique Requirements:
Travel maybe required between all Sun Life locations
Proficient in Microsoft products (Work, Excel, PowerPoint, Visio)
Knowledge of Sharepoint
Enterprise Services, Working better together.
Our teams are dedicated to providing the services and technology our business partners need to help customers achieve lifetime financial security. Through innovation and collaboration, we're striving to continually find new and better ways to bring value to Sun Life. Enterprise Services has employees in Canada, Ireland, the U.S. and Asia. We partner closely with groups and individuals throughout Sun Life Financial to provide products and services that deliver business value.
*LI-JM1We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.